General FAQs


How can I change the password of my NothingFromChina account?
From the top right corner, click on “My Account” to open your account information. Over here you will see an “Edit” button under contact information. Clicking on this will allow you to change your password. Note: no verification is required to change the password associated with your NothingFromChina account.

How can I find Supplier's contact information?
Contact information is visible at the supplier’s NothingFromChina store. If you are on a product page, click on the visit website button under the add to cart button in order to view the company page of the supplier. Over here, scroll down to view contact details of the supplier.

How do I setup my NothingFromChina Store?
NothingFromChina suppliers are required to setup their NothingFromChina Store in order to showcase and sell their products. A complete guide on how to setup a NothingFromChina Store is available at NothingFromChina’s Learning Centre.

How can I change my NothingFromChina Store/Shop URL?
You can not change the URL associated with your NothingFromChina Store/Shop. Please contact the support centre for any further issues you have.